Not always. There is an online process for some lower value road traffic accident injury claims in England and Wales.

However, legal advice can still be useful if the claim is more complicated. This may include disputed liability, injuries that are more serious than first thought, questions about medical evidence, uninsured or untraced drivers, loss of earnings, vehicle damage, hire vehicle costs, or an early offer from an insurer.

A solicitor can help you understand whether the claim is suitable for the lower value process or whether it needs to be handled differently.

Havard Law Solicitors can review the circumstances and explain your options.