Please send any documents you have about the claim.

Helpful documents include the letter or email explaining why the claim has low or no prospects, previous solicitor correspondence, insurer letters, medical reports, accident details, photographs, witness details, police references, claim reference numbers, court documents and any evidence of losses.

It is also useful to send a short summary explaining what happened, why you are unhappy with the decision and whether you are worried about a deadline.

Do not delay because you do not have everything. Havard Law Solicitors can explain what else may be needed after the initial review.