To start reviewing a claim, it is helpful to provide your name, contact details, property address, landlord’s name, a description of the repair problems, when the issues started, when and how the landlord was told, and any photographs or videos you have.

You should also mention whether anyone’s health has been affected, whether belongings have been damaged, whether you have had extra costs, and whether the landlord or housing association has already offered any compensation. Do not worry if you do not have everything. Havard Law can explain what evidence may be needed and what steps can be taken next.